Terms & Condition
  1. By accessing or using the Website or by using the Service on the Website you agree to be bound by the Terms and Conditions set forth below including any additional guidelines and future modifications. Xpressparcel may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms published on this Website apply as soon as they are released.
  2. As a condition of your use of this Website, you agree that, You will provide your proper and accurate Name as per Passport or any other official ID issued by statutory body, Address, Email ID, Contact Number, mobile, direct landline, and will be solely responsible for the Information provided and in case of any error or mistake in provision of information, Xpressparcel will not be liable for the same.
  3. You will use this Website to make only appropriate transactions for you or for another person for whom you are authorized to act, and will inform such other persons about the Terms of Use that apply to the transaction you have made on their behalf, including all rules and restrictions applicable. You indemnify Xpressparcel against any illegal purchases made by you or any other person either legally authorized or on account of your negligence.
  4. Make sure that all information supplied by you on this Website is correct, accurate, current and complete.
  5. If you have an online User Account with this Website, you will safeguard your login details such as login ID and password and will supervise the same. You will be entirely responsible for any use or misuse of your User Account by you and any other person.
  6. Xpressparcel have the right in its sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.
  7. This Website and some other Website relating to Xpressparcel, its partners, subsidiaries, Service Providers, and so on are just for your own and non – business utilizes. It is entirely denied to You and of your partners and offshoots straightforwardly or by implication connected to You, to outline, scrap, hack, information mine, remove, gather, duplicate, disperse, trade, alter, offer or transmit any substance or material from this Site, including however not restricted to any information, indexed lists, content, pictures, sound, video or connections for any business, business or open reason.
  8. The information and content provided on this Website including, the availability of logistics services, as well as the infrastructure used to provide such content and information, is proprietary to our Service Providers or us.
  9. The Customer must have the learning of all laws not restricted to the reasonability of items being dispatched, bundling prerequisite, required documentation for Shipments, non-deserting, and so forth for the source and delivery destination. The Customer recognizes that the Service Provider and Xpressparcel acknowledge the Shipment on said to contain premise and just on the depiction given by the Customer on the waybill and other applicable Shipping Documents. The substance of the Shipment must be demonstrated by accurate portrayal in transit charge and other transportation archives on which the Shipment has been offered. Xpressparcel and the Service Provider accept no obligation to any individual for any misfortune or cost because of the Customer's inability to agree to this arrangement. The Customer additionally consents to hold Xpressparcel and the Service Provider safe from and against all cases, harms, liabilities, activities, misfortunes, expenses, and costs of any nature at all, emerging out of Customer's giving to Xpressparcel or Service Provider inadequate, off base or false documentation or inability to provide the required data. By no means should Xpressparcel or the Service Provider be considered in charge of any risk emerging out of the products contained in the Customer's Shipment.
  10. Assessment: Xpressparcel or the Service Provider or the Shipping Company or any administrative expert including traditions and security may open and examine your shipment whenever.
  11. Protection: To obtain and keep up a protection to secure the Shipments amid the execution of the Services. The Customer's protection might have all hazard scope security against all dangers at each minute amid the travel and capacity of the Shipments. Client in this demonstration liberates Xpressparcel or the Service Provider or the Shipping Company from any, and all duty regarding any occurrence or incident happened amid the conveyance of the Shipment from its cause point to its last goal.
  12. Documentation: To provide Xpressparcel and the Service Provider with a rundown of all the fundamental documentation required for the arrangement of the Services.
  13. Relevant Duty Payment: To advise Xpressparcel and the Service Provider on the gathering paying the enforceable obligation, viz., either the Consignee or the Shipper. In the occasion, assuming either, the Shipper is the gathering paying the errand, or the Consignee declines to pay the assessment as informed at or post the booking regarding the Shipment, Xpressparcel should charge the Customer of such extra accuses along of a headway expense (i.e., a level of the obligation sum) and the Customer consents to pay Xpressparcel, such duty inside five (7) working days from the date of raising such bills.
  14. Odd Dimension or Heavy Weight Payment: To imply Xpressparcel on Shipments with either peculiar measurement or heavyweight for uncommon directions on bundling and extra charges apply. Such Shipments might be picked and conveyed just on due installment of such reserving.
  15. All the Services available on the website are governed by the rules of service and regulations of the respective Service Provider. You are requested to refer to, acquaint and abide by those standards of service and practices of the particular Service Provider, before booking any shipping with us.
  16. This TERMS OF USE ("Agreement") is between you (hereinafter referred to as "you" or "your") and Silver Arrow Logistics Solutions Private Limited (hereinafter referred to as "we", " our" or "us") and governs your access to and use of our platform, services ( whether through the website itself or through such other media or media channels, devices, software, or technologies as we may introduce/launch from time to time ), applications and/or websites (including the webpages contained or hyperlinked therein and owned or controlled by us) (" Platforms" and/or "Services"). Certain features of our Platforms and/or Services may be subject to additional guidelines, terms or rules ("Usage Rules"), which will be posted on our Platforms and/or Services and are incorporated by reference into this Agreement.
  17. BY CLICKING "I ACCEPT" OR "I AGREE" ON THE SIGNUP PAGE, OR BY ACCESSING AND USING OUR PLATFORMS OR SERVICES IN ANY WAY, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT IN FULL, THEN YOU SHOULD NOT USE OR OTHERWISE ACCESS OUR PLATFORMS AND/OR SERVICES AND YOU MUST EXIT NOW.
  18. Please note that if you are a minor in the jurisdiction in which you reside, you must have the permission of, and be directly supervised by, your parent or legal guardian to use and/or access our Platforms and/or Services, and your parent or legal guardian must read and agree to the terms and conditions provided in this Agreement prior to your use and access to our Platforms and/or Services. Notwithstanding the foregoing, however, persons under the age of 13 are not permitted to register on our Platforms and/or Services.
  19. The Platforms are owned and/or operated by us and we reserve the right to modify or discontinue, temporarily or permanently, and at any time, the Platforms and/or Services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Platforms and/or Services.
  20. Please note that we may modify this Agreement from time to time, and any change to this Agreement will be reflected on our applicable Platforms and/or Services, and you agree to be bound to any such changes to this Agreement when you use our Platforms or Services. Your use of our Platforms and/or Services following the posting of changes will mean that you accept and agree to all such changes. We may also, in our sole and absolute discretion, choose to alert you about any change in the terms of this Agreement by sending an email to the email address provided to us by you. It is therefore important that you regularly review the updated versions of the Agreement and keep your contact information current in your account settings to ensure that you are informed of any such changes. Modifications to this Agreement shall be effective immediately after being posted on our Platforms or Services. Also, occasionally there may be information on our Platforms or Services that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, and various other information, and we reserve the right to correct any such errors, inaccuracies or omissions and to change or update such information at any time, without prior notice.
  21. As part of our Platforms and/or Services, you may from time to time receive updates/upgrades to our Platforms and/or Services from us which may be automatically downloaded and installed to your device/systems or reflected on our websites. These updates may include bug fixes, feature enhancements or improvements, or entirely new versions of our Platforms and/or Services. You agree that we may automatically deliver such updates to you as part of our Platforms and/or Services and you shall receive and install them as required for continuous services.